GetSupportCaseRaw

List of all data for a support case.

Arguments
siteCode (Required)
Unique identification for your TimeLog Project account. More details
apiID (Required)
The name of the webservice user More details
apiPassword (Required)
The password of the webservice user More details
SupportCaseID (Required)
ID of specific support case. Set to 0 to get all.
EmployeeID (Required)
ID of specific Employee. Set to 0 to get all.
CustomerID (Required)
ID of an Customer. Set to 0 to get.
SupportContractID (Required)
ID of an support contract. Set to 0 to get all.
SupportTypeID (Required)
ID of an support type. Set to 0 to get all.
DepartmentID (Required)
ID of an department. Set to 0 to get all.
Status (Required)
ID of an Status. Set to 0 to get all. (1 = Open; 2 = Closed; 3 = Pending, 4 = Ready for Closure; 5 = Cancelled).

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /local/service.asmx HTTP/1.1
Host: HostName
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://www.timelog.com/ws/tlp/v4_4/GetSupportCaseRaw"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 
xmlns:xsd="http://www.w3.org/2001/XMLSchema" 
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetSupportCaseRaw xmlns="http://www.timelog.com/ws/tlp/v4_4">
      <siteCode>string</siteCode>
      <apiID>string</apiID>
      <apiPassword>string</apiPassword>
      <SupportCaseID>int</SupportCaseID>
      <EmployeeID>int</EmployeeID>
      <CustomerID>int</CustomerID>
      <SupportContractID>int</SupportContractID>
      <SupportTypeID>int</SupportTypeID>
      <DepartmentID>int</DepartmentID>
      <Status>int</Status>
    </GetSupportCaseRaw>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 
xmlns:xsd="http://www.w3.org/2001/XMLSchema" 
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetSupportCaseRawResponse xmlns="http://www.timelog.com/ws/tlp/v4_4">
      <GetSupportCaseRawResult>xml</GetSupportCaseRawResult>
    </GetSupportCaseRawResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /local/service.asmx HTTP/1.1
Host: HostName
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 
xmlns:xsd="http://www.w3.org/2001/XMLSchema" 
xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetSupportCaseRaw xmlns="http://www.timelog.com/ws/tlp/v4_4">
      <siteCode>string</siteCode>
      <apiID>string</apiID>
      <apiPassword>string</apiPassword>
      <SupportCaseID>int</SupportCaseID>
      <EmployeeID>int</EmployeeID>
      <CustomerID>int</CustomerID>
      <SupportContractID>int</SupportContractID>
      <SupportTypeID>int</SupportTypeID>
      <DepartmentID>int</DepartmentID>
      <Status>int</Status>
    </GetSupportCaseRaw>
  </soap12:Body>
</soap12:Envelope>

Methods

Downloads