Docmap
Case study

Interview
Svein H. Syversen
Managing Director
Since 2002 Norwegian Docmap AS has served as an IT consultant company as well as the software developer of the management system Docmap®. The product is used as an efficient document management system for operational management, process improvement, and quality management.
The Challenge – A Separated Business
Docmap has two departments located respectively in Oslo and Stavanger in Norway, and the distance between the two departments has resulted in problems in regards to internal administration.
"Before we used TimeLog Project I didn't have direct access to data from our development department in Stavanger. Now I have all the information I need right after my employees have registered their time," managing director Svein H. Syversen explains.
TimeLog Project makes it possible to receive all data we need in order to provide an overview of our efficiency and sales.
Also, Docmap has consultants located all over Norway and Sweden. The large distances make web-based time tracking a perfect tool to improve the management's overview of Docmap, and ensure an efficient business.
"We have consultants over Norway and Sweden who need to invoice their work. With TimeLog Project it's easy and quick. And they can do it directly on their laptop – wherever they are. That means that I, at all times, can access an updated business overview," Svein H. Syversen explains.
The Results – A Complete Overview
Docmap has used TimeLog Project for about 2 years, and TimeLog Project is already the company's most central business system.
"Before TimeLog Project we didn't register time in a real system, but in Excel. I had to collect every employee's time registering manually in Excel sheets. Then I needed to find out what could be invoiced and what couldn't. And both internal and external projects were mixed. With TimeLog Project this process is much easier. Internal and external projects can easily be found now, and it is no problem to manage the 50-60 projects we operate with right now," Svein H. Syversen explains and continues
Mainly we use the system to register time and make invoices. TimeLog Project makes it possible to receive all data we need in order to provide an overview of our efficiency and sales, and helps us to gain new sales prospects. We just need to register every hour in the system," Svein H. Syversen explains.
Tangible Results
We can already see it in our revenues, compared to last year, that [TimeLog Project] has been a good investment.
And the financial results are also showing.
"We are very pleased with TimeLog Project – it works very good. Now we can catch every single hour in TimeLog Project. We can already see it in our revenues, compared to last year, that it has been a good investment. The numbers from today are much better than before we had TimeLog Project."
The Possibilities
TimeLog Project is a web-based standard product that consultancies and project-oriented businesses can benefit greatly from. TimeLog Projects is more than webbased time tracking. With the right attitude and training it can replace entire business systems.
"We have an ASP-agreement with TimeLog, which gives us a very good price on the product. That means that just one working hour per employee justifies the monthly payment. I believe that is a very good return on investment," Svein Syversen explains.
We are very pleased with TimeLog Project – it works very good.
In a longer perspective, TimeLog Project can reveal the advantages and disadvantages of your company's organisational structure. Using TimeLog Project you can measure and analyse all from customers' contribution margin to employees' billability and target areas in different business units. TimeLog's products are efficient management tools that improve your company's costeffectiveness in a simple and efficient way.
