Prepared for competition

Tough international competition. Fast technological development. Complex and long-term development periods. Tasks that are hard to time-estimate.

These are only few of the challenges IT services face on a daily basis.

TimeLog has implemented project management in a number of large and small-scale companies, and know the challenge of both software development, management of IT consultants and IT infrastructure supply.

Get to grips with development projects

The most important part of managing development projects in IT services, is that the project manager:

• always performs work based on a budget.
• always performs work with a realistic timetable and a good task division.
• always keeps track of time spent and weighs it against delivery.
• informs developers regularly about the ratio between time expenditure and required quality and supply.
• always ensures open and direct communication between developers, project managers and customers.

TimeLog Project assists this process by providing project management tools that follow up, visualize and calculate both during the process and when a project is completed.

TimeLog Project enables the project manager to spend less time on project administration, which means more time for actual project management.

Tools for IT consultants

IT consultants need an efficient system for time and case management, simple time tracking, good invoicing options, and subsequently analyses and reports. TimeLog provides you with a solution targeted specifically at consulting services and internal consulting departments.

A simple system with the most important features

IT services account for a large part of TimeLog’s customers which is why a great number of our products are targeted at this specific industry. TimeLog Project's main features are time tracking and project management. But the system also includes functions to manage:

• Customer relationship management and sales management.(CRM).
• Vacation and flextime management.
• HRM-reports.
• Shared company calendar.
• Efficient management of support

TimeLog Help Desk is an extension to TimeLog Project used to register all phone calls, brief meetings, or other situations typically occurring during or after a finished task. Additionally, TimeLog Help Desk ensures that all cases are assigned to a person and that no cases are left behind.

Several of the IT companies that have implemented TimeLog Help Desk have multiplied their earnings on support. TimeLog Help Desk is beneficial because all historical data is stored, and because the documentation of time spent on specific cases and tasks is very precise. Support can be provided based on a fixed hourly rate, as a multiple case contract or as a subscription.