Focusing on sales and customer satisfaction
Give your sales staff the tools they need to work efficiently and maintain customer relations. Get an overview of each salesperson’s figures as well as the company pipeline.
Share customer information
TimeLog CRM is designed to facilitate selling processes and in-house customer data sharing. This allows sales staff, marketing assistants and consultants to easily create viable, long-term customer relations.
Customer data, history, sales, offers and pipeline are pivotal elements in TimeLog CRM, which offers easy management of every stage of a customer’s lifecycle.
Strengthen customer relations
With TimeLog CRM, customer history and communication are always readily accessible. In a few clicks, contact information, history, activities and pipeline are at your disposal, providing the best possible basis for a viable relationship with your customer. Solution-oriented sales are essential, and help strengthen customer relations and generate exciting challenges for your sales force.
An app for calling or locating customers
Get directions, or locate customers on a map directly within the app. Off to a meeting? TimeLog Tracker for iPhone and Android uses your smartphone’s GPS to provide directions, and you can even call contacts from within the app to let them know you’re stuck in traffic. The app utilises the smartphone’s GPS and connects to TimeLog Project’s customer database, providing on-the-go time tracking and other useful features at your fingertips.
Individual and shared pipelines
TimeLog CRM helps each salesperson maintain their own opportunity portfolio, while providing management with a clear view of the company pipeline. Illustrating both current sales and weighted prognoses for upcoming sales, the pipeline is a highly useful tool for sales staff and management alike.
Clear follow-ups on leads and customers
Sales staff always have their work cut out. That’s why having the right tool help you remember customer appointments, deadlines etc. is crucial. With TimeLog CRM’s event management feature, you need never miss another meeting or offer.
Improve your sales
The TimeLog CRM data structure offers ample sales analysis features, providing you with a clear view of which business areas to focus on in order to improve your results.
Are you a sales manager looking for the statistics on how many meetings and offers lead to new customers? How many scheduled meetings are cancelled? Which salespersons have the highest meeting attendance? Or which key leads have yet to make a decision?
With TimeLog CRM, you can unlock the full potential of your sales staff to highlight business areas where there is room for improvement.
Full integration with TimeLog Project
TimeLog CRM is an add-on to the customer and contacts database found in TimeLog Project. As a result, TimeLog CRM becomes the first link in the company value chain, after which consultancy, invoicing and costing can be processed using TimeLog Project.