Help & Support
When you use TimeLog Project help is always at hand when you need it.
TimeLog prioritises a close customer relationship. If you have a problem or is experiencing errors help is always near. You can either find the solution by looking in the online help or by sending us an e-mail or by calling us.
Online Help
All pages in TimeLog Project features a link to our online help. In the online help you can e.g. find:
- An overview of TimeLog Project's many features.
- FAQ – the most common questions.
- Search option.
- A list of TimeLog Project's central terms.
Email or Call for Support
If you cannot find the answer to your question in our online help you are able to contact us either by e-mail at support@timelog.com or by phone on +45 70 200 645.
Helpful Tips
Many of TimeLog Project's pages include helpful tips that give suggestions on how to cope with a task – or how to handle our more advanced features.
Automatic Reporting of Errors
If an error occurs in TimeLog Project you will automatically be directed to an error page including specific instructions about what to do next. Concurrently the error is reported to TimeLog.
We collect all error reports, correct the errors, and update the software. You do not have to take any action. That is the case with web-based software – you avoid waiting several months for a new version and you will not have to install error corrections.
