TimeLog CRM
The customer relationship management module, TimeLog CRM, enhances the company's saleswork, improves knowledge sharing in the sales organisation and the company's customer service. This ensure that leads become opportunities, and customers stay.
Ensure Saleswork Quality
TimeLog CRM is a simple and easy-to-use tool that ensures quality assurance in saleswork and customer service. The add-on module is designed in uncomplicated interfaces, which make the implementation process easier both technically and organisationally.
TimeLog CRM includes an extended customer database and provides an overview of leads, events, opportunities and pipelines on all organisational levels.
Make Customer Data Accessible
TimeLog CRM is an extended version of the customer database already found in TimeLog Project. All employees with the required permission level can access the module. It will become easier to share customer data and maintain master data.
You can create new fields to classify customers and contacts – e.g. if a company wants to group their customers in A-, B-, and C-customers.
Gain Control of Leads and Opportunities
The uncomplicated interface makes it easy for salespersons to evaluate leads. A lead can e.g. be evaluated in procentages, as a forecast, or by financial potential. When TimeLog CRM has been set up a number of dimensions are installed, which are used to control each lead in the sales process.
Know Your Company's Pipeline
The pipeline is an overview of all opportunities. A manager can draw a pipeline for each salesperson or for the entire company. The pipeline is a priceless tool to control the sales process and to gain an overview of numerous leads.
A project can be created when an opportunity is won. The saleswork is thereby linked from TimeLog CRM to project management and time tracking in TimeLog Project.
Maintain Customer Contact through Events
TimeLog CRM enables you to create events to a customer or a contact person. An event can e.g. be in the form of a newsletter, a cold call or an incoming call.
This ensure that communication between the company and its customers stays intact.