For TimeLog, customer service means providing you with the industry’s finest. Even though our system is standardised, our customers are certainly not.
With TimeLog, you get more than just a standard system for time registration and project management. Our products are the result of close cooperation with customers who have helped optimise the system since TimeLog was founded – and will continue to do so. That’s why we’re serious when we say that TimeLog customers deserve industry-leading service. To us, it’s simply common sense.
Quality service is serious business
At TimeLog, we strive to offer premium customer service before, during and after system implementation. That’s why we have dedicated supporters – they’re willing and able to answer any questions that may arise in connection with the implementation and use of the system. Standing by on a daily basis, we cherish feedback. That’s why we contact all our customers at least once a year to make sure TimeLog Project stays your time registration solution of choice.
Meeting customers several times a year
Several times a year, we host events with tips and tricks to optimise your TimeLog Project experience. Free of charge, these events provide an opportunity to network with other TimeLog Project users and share knowledge and experience. Our in-depth seminars, for example, highlight system features, while our informal MeetUps forum is your No. 1 source for discovering new features and answers to your questions.
Facilitating knowledge sharing – internally and externally
One of our main objectives is to have the happiest customers on the market. To that end, we develop instructional material in the form of guides on various tips and features in TimeLog Project. It’s our way of providing all employees with a means of unlocking the system’s full potential. The more knowledge is at your disposal, the greater the benefit of using TimeLog Project.
Last but not least …
You’re always welcome at TimeLog.
Contact us via email or phone, or swing by our Copenhagen or Stockholm office for a chat and a coffee.