Table of contents
1.Introduction
2. Signing & Commencement date
3. The Service
4. Right to Use
5. TimeLog Responsible(s)
6. Pricing
7. Payment
8. Consulting services
9. Support and maintenance
10. Client requirements
11. Termination of your subscription
12. Intellectual property rights
13. Confidentiality
14.Proper use
15. Processing personal data and Privacy policy
16. Marketing & communication
17. Liability

1. Introduction

Before registering with TimeLog A/S (“TimeLog”), you must read and accept these Terms & Conditions (the “Terms”). By signing up for the TimeLog PSA system, you agree to be bound by the Terms as they apply at the time of registration and as they may be updated from time to time.

These terms regulate any use of TimeLog’s online solutions and products (the “Service”), including use of the Service as part of a free trial. Where the customer ("Customer") uses or purchases additional services, whether free or payable, from TimeLog, such services are automatically covered by these Terms unless otherwise agreed.

These Terms supersede all previous agreements or offer related to the Service.

You are at any time able to find the current version of the Term under your My TimeLog account.

2. Signing & Commencement date

These Terms take effect when the Customer signs up for a TimeLog PSA subscription. This is the signing date, shown as the contract start date on the order confirmation.

The Customer has a right of cancellation for seven (7) calendar days from the signing date. To exercise this right, the Customer must send written notice within the seven (7) days to support@timelog.com.

The subscription starts on the commencement date, which is the first day of the subscription and is shown as the invoice date on the order confirmation.

The subscription is an ongoing agreement that commences once and then renews automatically for successive periods, each equal to the Customer's Subscription Term, unless terminated in accordance with section 11.

3. The Service

Access to the Service and technical requirements

The Customer gets access to TimeLog's web-based PSA solution online. The Customer's users log in using the usernames and passwords created by TimeLog or the Customer. Usernames and passwords are personal and shall not be shared unless TimeLog has specified otherwise in writing. The Customer and its users are encouraged to ensure the use of strong passwords.

Service functionality

The Service is licensed on an “as is” basis and without any representations or warranties of any kind, and without granting the Customer any other remedies than those specifically described in these Terms.

TimeLog uses all its endeavors to support the Customer in its compliance measures, but TimeLog provides no guarantee that the Customer is compliant with its use as an assessment hereof will depend on many other factors and the Customer’s specific use of the Service.

Unless otherwise agreed in writing with the Customer, TimeLog makes no warranty that the Service meets the Customer’s specific needs as the Service is delivered as standardized software without any customization for the Customer. TimeLog makes no warranty that the Service is compatible with the Customer’s or any third-party’s software and/or hardware, including operating systems, database software etc.

TimeLog’s changes and ongoing update of the Service

TimeLog will continuously and at its sole discretion change and update the functionality of the Service. Such changes and updates do not involve limitations or changes in the Customer’s User Right, and the Customer is always entitled to use the latest version of the Service.

TimeLog is entitled to make changes in the functionality of the Service, including modifying or removing features that TimeLog considers necessary to generally deliver the best possible service to its customers. It is always TimeLog who determines which features meet this requirement if the changes do not deprive the Customer of material functions. Such changes may occur as part of ongoing improvements, technological advancements, or shifts in market demands. TimeLog will provide reasonable notice of significant changes via TimeLog's Knowledge base or by email communication to designated TimeLog Responsible(s).

TimeLog may periodically sunset features or modules that are obsolete, underutilized, or replaced by newer solutions. Support and maintenance for sunsetted features will cease upon their discontinuation. TimeLog will endeavor to notify customers of planned sunsetting at least sixty (60) days in advance through TimeLog's Knowledge base or by direct communication. Customers are encouraged to adopt alternative solutions provided by TimeLog to ensure uninterrupted service

Such changes to the functionality provided by TimeLog do not imply any restrictions or changes in the Customer’s obligations to TimeLog, nor does it entitle the Customer to any remedies for breach of contract. TimeLog’s right to make changes in the Service presupposes that such changes do not limit or obstruct the Customer’s use.

4. Right to Use

Scope

Subject to the Customer’s payment of ongoing fees in accordance with these Terms, TimeLog provides a non-exclusive, non-transferable and time-limited right and access to use the Service In accordance with these Terms.

TimeLog grants the Customer non-transferable license(s) to use TimeLog's PSA system for internal business operations.

The Customer is always responsible for the Customer’s and the Customer’s employees’ concrete use of the Service and that such use is conducted within the limits as set out in these Terms.

If the Customer’s use of the Service is based on a free trial, all the limitations in the Right to Use specified in these Terms apply.

Limitations of the Right to Use

The Customer may only use the Service to process and apply its own data and may not allow third parties to use the Service for processing said third parties’ or other third parties’ data.

Information, data and illustrations that constitute all or part of the Service shall not be shared with third parties or in any way used to operate directly or indirectly competing undertakings, including by sub-licensing the Service.

Subject to the mandatory sections of the Danish Law on Copyright, §§ 36-37, the Customer is not allowed or in any way authorized to make any changes in the Service, including but not limited to reverse-engineering and decompiling of the Service or any components thereof.

When agreed prices are conditioned on a limited number of users and employees or specified features, the Customer is responsible for only using the Service within the agreed limitations.

Termination of the Right to Use

The Right to Use ceases to exist and has effect without warning at the time of termination of these Terms, whether the termination is terminated for convenience or for cause and regardless of which the parties that have chosen to terminate these Terms.

5. TimeLog Responsible(s)

TimeLog Responsible(s) are added under My TimeLog Account. Unless the Customer is a one-person company with only one standard user license, it is mandatory to have at least two (2) TimeLog Responsible(s)

An appointed TimeLog Responsible in the Customer's company, the TimeLog Responsible is the only user who can contact TimeLog via support@timelog.com regarding processing of the Customer's data. This can be in the event of a change of data, deletion of data or deeper insights into the Customer's employee data in the Service.

6. Pricing

Definitions

Recurring Subscription Value (RSV) means the aggregate, for each license type and module, of the number of licenses purchased by the Customer under the subscription, measured at the end of its final subscription period, multiplied by the price applicable to the Customer for that license type for the agreed billing and binding period under that subscription. RSV includes all license types and modules, including integration licenses, and excludes credit notes, payment offsets and VAT. Recurring contractual discounts are taken into account.

Subscription Term means the binding subscription period agreed with the Customer, as stated in the order confirmation and in My TimeLog.

Invoicing Period means the invoicing frequency agreed with the Customer, as stated in the order confirmation and in My TimeLog. The Invoicing Period may be equal to or shorter than the Subscription Term.

User licenses

TimeLog will charge a unit fee per user license. 

The Customer can buy licenses and modules under My TimeLog account. It is only the Customer's users with access to the area My TimeLog account and the rights to administrate and purchase licenses that can buy and adjust licenses.  

The Customer can grant access for a user to TimeLog by activating users in TimeLog. When the Customer activates a user, the Customer will make use of a user license for that purpose. If the Customer does not have any user licenses left, the Customer will have to buy an extra user license and/or module license under My TimeLog account. It is the Customer's responsibility to deactivate unused user licenses at the latest the day before next renewal. The Customer is not entitled to any refunds due to inactive user licenses not being deactivated before the next renewal. A reduction of more than 50% of the Customer's active user licenses, in the same subscription term, takes effect on the same terms as a termination in accordance with section 11. For the avoidance of doubt, such a reduction is a downgrade of the subscription and not a termination of the agreement.

The price of the Service is calculated by multiplying the unit fees for the different license types with the number of active licenses in each license type. You will find your license prices under My TimeLog account.    

The fee for the Service is charged with effect from the commencement date until the effective date of termination. All fees are exclusive of all taxes or duties imposed by governing authorities. The Customer alone is responsible for payment of all such taxes or duties, excluding only Danish taxes. 

Added licenses or modules within a current invoice period will be billed from the activation date and for the rest of the payment period.  

Read more about purchasing and adjusting licenses here.

Special terms for the TimeLog PSA Time package

For the Free TimeLog Time package the number of users is limited to ten (10) users. If the number of users exceeds ten (10), the Customer will have to upgrade to one of the other TimeLog PSA paid packages.  

If there is no usage recorded for three (3) consecutive months, measured by number of successful login attempts, the Customer's site will automatically be closed down, and all data will be deleted 4 (four) months after the site has been closed down. 

Change in pricing

All prices/fees are subject to revisions in accordance with TimeLog’s price list. Price increases will take effect after 12 months from the Customer's Commencement date without separate notice and will continue on a yearly basis. The price increase shall be reasonable in view of market conditions for similar services; however, the increase will be minimum 3%.

7. Payment

TimeLog PSA and add-on modules are invoiced in advance for the agreed invoicing period If the Customer needs to change its invoice details, the Customer can edit information under My TimeLog account.  

In case of late payment, TimeLog is entitled to late payment interests and reminder fees in accordance with Danish law. As long as any invoice, despite a reminder, remains overdue and unpaid, TimeLog may suspend the use of the Service until payment.

Payment by invoice

Payment terms are 14 days net from the invoice date unless otherwise agreed with the Customer.

Payment by credit card

For monthly payment of services, a valid credit card is required for the Customer to use TimeLog PSA. You can always update your credit card information under My TimeLog account.  

The following credit cards are accepted; Dankort, Visa and MasterCard.  

8. Consulting services  

TimeLog has a team of consultants who can help utilize the TimeLog PSA solution to reach the Customer's goals being set when investing in the Service.

When our consultancy service project is initiated, the Customer shall ensure that all key decision-makers (this project group is defined during the Kick-off meeting) are present during scheduled workshops.

Participants must have access to the Service via a computer (not a mobile device) during the workshops and be free of other commitments or distractions.

Not adhering to the above points gives TimeLog the right to cancel and reschedule the workshop resulting in a full cancellation fee being incurred by the Customer.

The consultant’s preparation and post-workshop follow-ups are integral parts of the consultancy service process and are therefore included in these Terms. This does however not include any additional meetings/workshops that were not scheduled in the initial planning/Kick-off meeting. Such meetings/workshops will be invoiced separately according to the current consultancy hourly rates.

Billing is rounded up to the nearest 15 minutes, and the minimum fee is equal to the rate for one (1) hour.  

Travel costs for a workshop at the customer address have a minimum cost of 30 minutes in travel time.  

When working with TimeLog consultants, the Customer agrees to let the consultants help set up the Customer TimeLog PSA and change/enter data in the Customer's TimeLog PSA during that period.

Vouchers and fixed price consulting packages must be used within one (1) year from commencement date unless otherwise has been agreed in writing.

Cancellations and work outside normal working hours

If the Customer cancels a planned workshop later than 24 hours before the workshop is scheduled to begin, TimeLog reserves the right to invoice 50% of the agreed price including prepaid travel expenses. Minimum cancellation fee is DKK 2500 / SEK 3000 / EUR 370.  

If the Customer cancel a planned workshop on the day of the workshop, TimeLog reserves the right to invoice the full fee for the workshop including prepaid travel expenses. Minimum cancellation fee is DKK 2500 / SEK 3000 / EUR 370.  

TimeLog consultants' work outside TimeLog’s opening hours will be charged as follows:  

Work on weekdays between 6-8 AM and 5-7 PM will be charged with a factor of 150% on the hourly rate.  

Work on weekends, on public holidays and on weekdays between 7 PM and 6 AM will be charged by a factor of 200% on the hourly rate. 

9. Support and maintenance

Support is provided by telephone and e-mail (support@timelog.com) dependent on your agreement.

Support is defined by bug handling and questions about specific features and interfaces. Questions about the setup of integrations, advice on how to use the Service according to the Customer's processes, and broader concept introductions are not considered part of the free support.  

Bugs are categorised to be fixed as described below:  

• Low-priority bugs involve non-critical issues or inquiries that have a minimal impact on the user's ability to work or operate effectively, will be addressed within two (2) months from receipt.
• Normal priority bugs have a noticeable impact on the user's ability to work and may involve technical glitches, moderate functionality concerns, or requests for assistance that do not impede the user's workflow significantly, will be corrected within twelve (12) days from receipt.
• High-priority bugs involve more critical issues that significantly affect the user's ability to work or operate effectively and relate to system failures, major functionality problems, or urgent requests for assistance, will be corrected within 48 hours from commencement of the first working day following the receipt.
• Urgent priority bugs involve severe issues or emergencies that cause significant disruptions to the user's workflow and may involve complete system outages, security breaches, data loss situations, or other critical incidents that require immediate intervention, will be corrected within 24 hours from the receipt.
• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Safari

The definition of downtime is the Service being unavailable to the Customers and its end users who have not been advertised as excused downtime as defined below.  

TimeLog’s service level objective for hosting services availability is 99.7% or higher when calculated as average performance per quarter in a calendar year.  

To initiate a claim for downtime compensation, the Customer must contact TimeLog with the following information: (a) Company name and contact information; (b) the date and beginning/end time of the claimed outage(s); and (c) a brief description of the characteristics of the claimed outage(s). The Customer will be notified within 10 days of the request with the resolution of the request. If rejected, the notification will specify the basis for rejection. If approved, TimeLog will issue a compensation to the Customer's account calculated as a percentage (“Weighting factor”) of the total hosting fee in the calendar quarter in which the outage occurred. This compensation will be deducted from the next invoice issued.   

Service packages 

When purchasing a TimeLog PSA subscription the Customer has a standard service level included free of charge after which the Customer's TimeLog Responsible have access to TimeLog's support via email.

If the Customer wishes access to support via telephone and ongoing collaboration to get a customized TimeLog PSA experience, TimeLog offers different levels of service packages (https://timelog.com/service-packages).

A service package will automatically be renewed together with the Customer's TimeLog subscription unless the Customer terminates the service package.

A TimeLog Responsible stated in My TimeLog account may terminate the Customer's service package by sending an email to support@timelog.com stating company name and site URL. Termination of these Terms must be emailed to TimeLog no later than 2 months prior to a new subscription renewal.  

The service packages, including consultancy, advisory and training, have a maximum number of hours connected per year. These hours are to be planned together with the Customer's TimeLog contact person for the Customer's service package during the year. Workshops are to be planned for a minimum of 3 weeks in advance.

Maximum number of hours for consultancy, advisory and training to be delivered yearly for each service package:

Read more about our service packages (https://timelog.com/service-packages).

Scheduled downtime

Regular maintenance of the Service and updates of the Servers is not seen as unavailability as described above about Downtime. During TimeLog's excused downtime, the Customer should be aware that access to the Service will be closed down for a limited period (preferably during night-time CET, if possible). When extraordinary maintenance is scheduled, the Customers' TimeLog Responsible(s) will get a written notice prior to the excused downtime, minimum five (5) working days in advance.  

Minor outage during the night-time (between 22 – 04 CET) can occur when TimeLog release normal updates to the Service. Such outages are regarded as excused downtime although not announced prior to the update.  

TimeLog reserves the right to move the Customer's application to another server in TimeLog's hosting environment for operational reasons which are also seen as excused downtime. TimeLog strives to give at least ten (10) working days written notice. TimeLog cannot be held responsible for any external expenses that the Customer might be subject to regarding the move.

10. Client requirements

Technical requirements

The Service, including TimeLog PSA and most add-on modules are 100% web-based and compatible with all common operating systems (MS Windows, Linux, Mac OS). The Customer must be connected to the internet to have access to the Service.    

TimeLog offers free usage of bandwidth. However, if excessive usage results in low performance for other TimeLog customers or significantly exceeds the average bandwidth usage of other TimeLog customers (as determined solely by TimeLog), TimeLog reserves the right to immediately disable the Customer's account to find a solution for improvement of performance which is seen as excused downtime. In this case, TimeLog will assist in finding a solution that does not affect other TimeLog customers.  

Browsers

As default, TimeLog supports the latest two versions of the below internet browsers:

TimeLog recommends keeping the browser and operating system updated with the latest browser versions for security reasons and for the future versions of TimeLog, which might support newer technology than the current.

To obtain the optimal usage of the software, the browser must be configured to enable JavaScript and allow cookies.  

APIs

TimeLog provides an API for customers to integrate with TimeLog's application. TimeLog will take reasonable efforts to maintain existing API functionality and ensure that any new functionality or new API calls do not break existing use of the API. Yet, TimeLog reserves the right to add new API calls and logic at any time, without prior notice.

Customers acknowledge and accept that any modifications or additions to the API may impact on their integration and that they assume all risks associated with such integration. TimeLog shall not be responsible or liable for any disruptions, malfunctions, or other issues that may arise due to changes in the API, provided that such changes do not break existing use of the API. Customers may be required to update their integrations to incorporate new API functionality. TimeLog’s API´s follow the guidelines and restrictions outlined on https://api.timelog.com. 

11. Termination of your subscription

Either party may terminate this agreement immediately for material breach (e.g., non-payment, misuse of the service). TimeLog may suspend access if violations pose legal/security risks.

A TimeLog Responsible as stated in My TimeLog account may terminate the Customer's account by sending an email to support@timelog.com with company name and site URL.   

Termination notice must therefore be given in writing no later than two (2) months prior to the new subscription renewal for the termination to have effect for the renewal period.

Termination of add-on modules must be done no later than two (2) months prior to a new subscription renewal or invoice period.

These Terms constitute an ongoing agreement and are renewed automatically, unless the Customer has terminated these Terms with effect prior to renewal in accordance with above. If the Customer has not terminated these Terms with effect before renewal, the subscription is renewed automatically.

There will be no refund if the Customer terminates the subscription before the end of the Customer's current subscription term. There is no termination fee.

If the Customer wishes to keep a site open for data back-up after termination, the cost is 10% of the Customer's Recurring Subscription Value (RSV), at minimum the same subscription term and invoicing period as the terminated subscription. The terms of such back-up access are set out in the order confirmation for that access.

TimeLog may terminate the agreement by three (3) months’ written notice at the end of a subscription period. However, such termination cannot take effect before two (2) years have lapsed since the commencement date.

Breach of contract

TimeLog and the Customer are liable to each other in accordance with the general rules under Danish law unless otherwise provided for in these Terms. The parties may terminate these Terms for cause and with immediate effect in case of a material breach of these Terms. The following circumstances are, inter alia, considered to constitute material breach:

1. TimeLog's material breach of these Terms, including TimeLog’s violation of third-party intellectual property rights, where this breach has not been remedied within 14 calendar days after receiving a written notice hereof describing the nature of the breach.
2. The Customer's lack of timely payment and the Customer has not rectified the breach by paying the due amount within 14 calendar days after receiving notice hereof.
3. The Customer’s breach of section 4 of these Terms regarding the Right to Use.

Irrespective of and in addition to the above, TimeLog reserves the right to suspend the Customer’s Right to Use if the Customer does not pay its outstanding invoices no later than 14 calendar days after having received written notice hereon from TimeLog, until the outstanding invoices have been paid.

Termination for cause

Both parties may terminate these Terms in the event of the other party's material breach in accordance with Danish law and the section above.

Upon termination of these Terms, the Customer is granted a period of 14 calendar days to download material created and generated in the Service. After this period, the Customer's account will be disabled, and the Customer may not be granted access to the Customer's account, or any files or other content contained in the Customer's account although remaining copies of information may remain in TimeLog's system for up to 4 (four) months.  After this period all results, contents and documents will be erased.

12. Intellectual property rights

TimeLog’s Intellectual Property Rights

TimeLog, or any third parties from whom TimeLog derives its rights, has and shall retain all proprietary rights, copyrights, design rights and similar rights (hereinafter the “Intellectual Property Rights”) to the Service and any changes thereto including HTML and other front-end code, all documentation and material made available in the Service, source code, content text, images, designs, trademarks and other items that the Customer may access by using the Service. TimeLog’s Intellectual Property Rights also include content in any physical media and material relating to the Service that has been delivered to the Customer.

If, as the result of the Customer’s use of the Service, ideas, features, text passages, images, illustrations or other materials are being generated or created, whether this is at the request of the Customer or by TimeLog’s further development or adjustment of the Customer’s needs, TimeLog shall be the sole owner and beneficiary party to any and all such rights and the Costumer shall under no circumstances be entitled to payment of royalties or other financial rights.

The Customer’ Intellectual Property Rights

The Customer has and shall retain ownership, title and any other rights to all data and materials that the Customer enters the Service upon the Customer’s use hereof.

The Customer has the right to unlimited use of its own data and the right to use all outputs from the Service in connection with the Customer’s general and usual business activities, provided that such use does not conflict with any other provision in these Terms.

13. Confidentiality

Both parties have a duty of confidentiality regarding the other party's circumstances, information and documents. Neither party may use, share or provide confidential information to any third-party person or organization, either during or after the term of these Terms, except when necessary to exercise and enforce the rights and obligations under these Terms or when required by law.

14.Proper use

The Customer agrees to:

• provide accurate identification, contact, and other information that may be required as part of the registration process and/or continued use of the Service. The Customer is responsible for maintaining the confidentiality of the Customer's TimeLog password and account, and the Customer is furthermore responsible for all activities done on the account.  
• use TimeLog PSA in compliance with all applicable local, state, national, and international laws, rules, and regulations, including any laws regarding the transmission of technical data exported from the Customer's country of residence.  
• not re-sell, duplicate, reproduce or exploit any part of the Service without the express written permission of TimeLog  
• be responsible for all activity done by the Customer's users  
• not add personal information such as social security numbers, race and ethnic origin, union memberships, political views, sexual orientation, religion and other personal data, which TimeLog PSA does not have any input fields for. 

Violation of any of the above, which is otherwise not remedied within a reasonable time after receiving a written demand, may result in immediate termination of our agreement and may subject the Customer to other legal consequences.  

15. Processing personal data and Privacy policy

In connection with the delivery of the Service, TimeLog processes personal data about the Customer’s employees and possibly third parties to the Customer. TimeLog is the data processor for this processing and reference is made to TimeLog’s data processing agreement, available here.

Reference is furthermore made to TimeLog’s privacy policy on how we respect our customers’ privacy.

16. Marketing & communication

TimeLog is allowed to use data in general benchmarking reports if the individual customer data is anonymized This is to create further value for TimeLog's customers to benchmark against e.g., other companies and industries in general when it comes to different key figures.  

TimeLog may state the fact that the Customer's company is a user of the software in its marketing material and activities. The Customer agrees to TimeLog’s use of the Customer’s company’s name and logo for marketing purposes including but not limited to TimeLog’s website.    

TimeLog will send important information about e.g. upgrades and planned downtime to TimeLog Responsible(s) at the Customer's company. This means that TimeLog Responsible(s) are encouraged not to unsubscribe from TimeLog's email list, service information, and product/system/server changes as the TimeLog Responsible(s) needs to be informed about important changes.    

17. Liability

General

The parties can be held liable under the general rules of Danish law, unless otherwise provided in these Terms.

Product liability

TimeLog disclaims responsibility for product liability and can only be held responsible for product liability damages to the extent that such product liability under the Danish Product Liability Act cannot be excluded by way of contract.

Indirect and consequential losses

Neither TimeLog nor the Customer is liable to the other party or any of the other party’s customers for indirect losses or consequential damage arising from the use of the Service, including operating loss, loss of profit, loss and/or recovery of data (exclusive the data in the Product), loss of goodwill and other forms of consequential damage. In addition, neither of the parties is liable for any loss resulting from the other party being unable to use or provide the Service for any reason whatsoever and irrespective of whether the other party has been advised of the possibility of such losses. TimeLog disclaims any liability for loss or damage attributable to the Customer’s own connection to and running of the Service, including lack of internet access, system breakdown or other matters relating to the Customer’s IT equipment, infrastructure operations and software.

Limitation of liability

TimeLog’s liability to pay damages in the case of any non-performance shall not encompass any indirect loss, consequential loss, business interruption, loss of business opportunities, loss or corruption of data, or loss caused by nonavailability of the software. However, if the non-performance is due to TimeLog’s gross negligence, the Customer shall be entitled to damages in accordance with Danish law. The damages cannot exceed the amount equal to the Customer's aggregate payments to TimeLog (exclusive of VAT) in the last 12 months before the nonperformance. If 12 months have not yet passed this limit, it shall instead be the expected aggregate fee for the first 12 calendar months of the cooperation.  

TimeLog is entitled to perform the agreement wholly or partly through sub-suppliers. TimeLog’s obligations and liability shall, however, not be reduced thereby.

Force majeure

Neither TimeLog nor the Customer can be held liable by the other party in respect of matters that are beyond the party’s control and that could not – at the point of entering into these Terms or afterwards in connection with the party’s general business activities – reasonably have been taken into account, avoided or overcome at the conclusion of these Terms (a “Force Majeure Event”). A Force Majeure Event with a sub supplier shall also constitute a Force Majeure Event for the party using said sub supplier, provided that the said party cannot use an alternative sub-supplier.  

Indemnification

The failure of TimeLog to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitutes the entire agreement between the Customer and TimeLog, and governs the Customer's use of TimeLog, superseding any prior agreements between the Customer and TimeLog (including, but not limited to, any prior versions of these Terms).  

18. Applicable law and disputes

These Terms is governed by Danish law, regardless of the consequences of international private law. The application of the United Nations Convention on International Purchasing ("CISG") is excluded.

The parties will attempt to settle any dispute by negotiation between the parties. Any dispute shall be brought before the City Court of Frederiksberg, Denmark.  

19. Changes to the Terms

TimeLog may update these Terms from time to time. If an update materially reduces Customer’s rights or materially increases Customer’s obligations, TimeLog will provide reasonable prior notice. Updated Terms will become effective on the date stated in the notice and will apply upon Customer’s continued use of the Service after that date, or upon Customer’s acceptance in My TimeLog.