Welcome to a brand new world of feedback and input from TimeLog’s experts – you!
In TimeLog, we each day think of new ways to involve you in our development process and create the best possible releases for you. This we do with preview features.
Preview features are your option to provide early feedback and input to our major features while we develop them.
Our ambition is to be the world’s best PSA software. We believe that we with preview features open up for close cooperation with our customers that help us reach that target.
Our customers’ input and feedback are crucial for us to deliver relevant and user-friendly features. It’s the nutrition that turns our sprouting ideas into flourishing releases” - Christoffer Lanstorp, Head of Product Management.
What is preview features?
Preview features are bigger functionalities that you can test and provide feedback to while we still develop them.
With preview features we want to include you as early and as much as possible in our development process. We want to make sure that what we develop covers your needs, not only at an overall level, but down to the very last detail which makes the big difference for you. We want to create a high quality TimeLog system together with you, which helps you streamline your work procedures and processes.
In addition, we want to ensure that you experience an easy transition to new processes in TimeLog, so things do not change over night without you being ready for it. With preview features, you can test the new features and decide when you are ready to take them into use in your daily work.
Our preview features are divided into two categories: Alpha and Beta features.
Sneak Peek features
The feature is under development in a very early stage. It will only be available to customers who are directly involved in the feature development through our VIP user groups.
As Sneak Peek, the future will not be linked to your production data. You can thereby test the feature without cause for concern. On this development step, you may experience that we delete test data as a consequence of the further feature development.
The primary language is English, and we cannot guarantee that everything is translated.
Alpha features – Add your personal touch early in the development
Alpha features are for you who want to be first movers when we develop new features.
You can use the feature in production, and it’s still in development. We ongoingly make changes and add more functionality.
Typically, the feature will only be available to customers who are directly involved in the feature development through our VIP user groups.
You are covered by our regular support management, but you may experience that the processing time is longer than usual for these features. You can expect that most of the new feature is translated.
Beta features – Get your data in play!
The feature is now completed, and it’s possible for you to test the new feature before it goes into production. When you’re ready to take the new feature into use, you can select to activate it for all users.
We still take in your feedback and make minor adjustments of the user experience, so you can help us secure an optimal feature by sending us your improvement suggestions.
In Beta, you’re covered by our regular support flow, and the feature is typically translated in all languages.
Who can test preview features?
You decide who in your organisation should test features, which features you want to test and when you want to take a feature into use.
We recommend that you appoint one or more employees with the responsibility of your preview features, just like you have system administrators and TimeLog responsibles.
The responsible employees have the option to first test the different preview features and then provide access to test them for others in the organisation. If you want to know more about how you set up the tests, you can read more in our guide here.
How do we follow the development of the preview features we activate?
All preview features get their own page, where we e.g. describe the goal of the feature, which version it is applicable to and in which order we develop each separate part of the preview feature.
With our preview features we hope to help you get the best internal release process, where you have time to prepare the organisation for the changes and get a good start with the new opportunities.